Travel insurance
 Carefree travel dreams

Better safe than sorry! You never know what might happen before and/or during a trip. Travel insurance covers cancellation costs if you are unable to travel for reasons covered by the insurance (e.g. illness/accident, but also for professional reasons such as non-mutual termination). During the trip, it covers costs incurred as a result of illness or an accident, but also for damaged luggage and more.

Travel insurance is not included as part of your PEDALO cycling holiday. However, we always strongly suggest it. We recommend our long-standing partner, ERGO travel insurance. Their comprehensive ‘carefree’ package covers all relevant risks at a favourable price.

In principle, travel insurance is included with many credit cards, but it is advisable to find out exactly what benefits are offered and the level of cover, which can vary greatly depending on the provider. In most cases, travel cover is also subject to the condition that the trip was paid for with that credit card and/or that the card was used within the last two to three months - a key point, especially if you book your trip early.

You should only take out your travel insurance after you have received your booking confirmation (invoice and contract), but at least 30 days before the planned start of your trip.

In the case of last-minute bookings (less than 30 days before the start of the trip), insurance can only be taken out within 3 days of the booking being made. Please respect this deadline, as otherwise you run the risk of losing your entitlement to travel cancellation insurance.

If you opt for the comprehensive carefree package from ERGO insurance, you will be reimbursed the following costs in the occurrence of insured event:

• In the event of cancellation for an insured reason (illness, accident, death, sudden pregnancy): Cancellation costs and additional costs for delayed outward journey. Included: Cancellation advice by telephone to help you decide whether you should go on the trip or cancel it.
• In the event of a trip cancellation due to an accident or sudden serious illness: Reimbursement of unused travel services and additional travel costs. Included: Assistance service to organise an unscheduled return journey.
• In the event of illness or accident during the trip: Costs for medically necessary treatment, including surgery, as well as medical treatment for pregnancy complications and pain-relieving dental treatment.
• In the event of damage to luggage: Reimbursement of the current value or repair costs of baggage in special cases (theft, damage caused by a carrier), excluding loss of luggage.

 As a rule, pandemics / epidemics are not covered by insurance companies. However, since the COVID-19 pandemic, many have temporarily suspended this rule and/or offer additional protection. The comprehensive carefree package from ERGO travel insurance has been extended to include the option ‘COVID-19 supplementary insurance’.